Money pak reload won't load and now it's invalid

GetHuman-bbabeh's customer service issue with Green Dot from May 2018

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The issue in GetHuman-bbabeh's own words
Out my money on my Rush card ... I bought a money pak on *-**-** for $** which made the total $**.**. the reload wouldn't load to my card. My claim * SF-********. I want the money out on my card I never requested a refund.
Is that now the money pak number is invalid. I just had emergency surgery and need my medicine
I want my money on my card
I been doing business with green for for years
Called multiple times and I get hung up on
I have an issue with Green Dot too
How GetHuman-bbabeh fixed the problem
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Green Dot

Customer service issue
Reported by GetHuman-bbabeh
May 18th, 2018 - 10 mons ago
I have an issue with Green Dot too
Seen by 7 customers so far
Similar issue to 652 others
0 customers following this
Items needed
Account holder name
Billing address
Last 4 of SSN
GetHuman-bbabeh started working on this issue
May 18th, 2018 5:42pm
GetHuman-bbabeh indicated the issue is not fixed yet.
May 18th, 2018 5:43pm
GetHuman-bbabeh indicated the issue is not fixed yet.
May 18th, 2018 9:06pm