Money pak reload won't load and now it's invalid

GetHuman-bbabeh's customer service issue with Green Dot from May 2018

Help with my Green Dot issue
Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman-bbabeh's own words
Out my money on my Rush card ... I bought a money pak on *-**-** for $** which made the total $**.**. the reload wouldn't load to my card. My claim * SF-********. I want the money out on my card I never requested a refund.
Is that now the money pak number is invalid. I just had emergency surgery and need my medicine
I want my money on my card
I been doing business with green for for years
Called multiple times and I get hung up on
I have an issue with Green Dot too
How GetHuman-bbabeh fixed the problem
We are waiting for GetHuman-bbabeh to fix the problem and share the solution with the rest of us customers.
Please help with my Green Dot issue
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Green Dot email you?
This email address isn't valid

Green Dot

Moneypak
Customer service issue
Reported by GetHuman-bbabeh
May 18th, 2018 - 10 mons ago
I have an issue with Green Dot too
Fixed
Seen by 7 customers so far
Similar issue to 652 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-bbabeh started working on this issue
May 18th, 2018 5:42pm
GetHuman-bbabeh indicated the issue is not fixed yet.
May 18th, 2018 5:43pm
GetHuman-bbabeh indicated the issue is not fixed yet.
May 18th, 2018 9:06pm