I recently bought a green dot cash back debit card and loaded **.** on to it. I visited...

GetHuman-tabscats's customer service issue with Green Dot from June 2018

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Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue and preferred resolution, in GetHuman-tabscats's own words:
I recently bought a green dot cash back debit card and loaded **.** on to it. I visited the websited and activated my account and tried to register my card. The website made me upload a pic of my id which I did but the website kept saying it was unable to verify so I kept trying and it eventually locked me out saying I exceeded the number of attempts. I tried calling customer service and I got the same response. I am highly frustrated and would like some ***istance in getting my card registered so I can spend my own money!
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman-tabscats
Jun 3rd, 2018 - 2 mons ago
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Items needed
Account holder name
Billing address
Last 4 of SSN
GetHuman-tabscats started working on this issue
Jun 3rd 7:13pm