I recently bought a green dot cash back debit card and loaded **.** on to it. I visited...

GetHuman-tabscats's customer service issue with Green Dot from June 2018

3 views
 | 
50 similar
 | 
0 following
Help with my Green Dot issue
GetHuman-tabscats's next move: call Green Dot.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue and preferred resolution, in GetHuman-tabscats's own words:
I recently bought a green dot cash back debit card and loaded **.** on to it. I visited the websited and activated my account and tried to register my card. The website made me upload a pic of my id which I did but the website kept saying it was unable to verify so I kept trying and it eventually locked me out saying I exceeded the number of attempts. I tried calling customer service and I got the same response. I am highly frustrated and would like some ***istance in getting my card registered so I can spend my own money!
I trust that Green Dot will make this right and come up with a resolution that is fair.
Help with my Green Dot issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Green Dot email you?
This email address isn't valid
Follow this issue
See how GetHuman-tabscats fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman-tabscats
Jun 3rd, 2018 - 18d ago
I have an issue with Green Dot too
Not resolved
Seen by 3 customers so far
Similar issue to 50 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-tabscats started working on this issue
Jun 3rd 7:13pm