My wallet was lost last week on thursday and i canceled the card on friday but yesterda...

GetHuman-jerdius's customer service issue with Green Dot from May 2018

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The issue in GetHuman-jerdius's own words
My wallet was lost last week on thursday and i canceled the card on friday but yesterday on ***** i was called to the courthouse to come pick it up but now my card is still unusable..with that being said i also ordered a platinum card which was received yesterday as well but now i have another card and i wanna switch the funds over but i cannot verify my identity bcuz my card is blocked and the card number is invalid
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Green Dot

Customer service issue
Reported by GetHuman-jerdius
May 16th, 2018 - 10 mons ago
I have an issue with Green Dot too
Fixed
Seen by 5 customers so far
Similar issue to 424 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-jerdius started working on this issue
May 16th, 2018 8:37pm
GetHuman-jerdius indicated the issue is not fixed yet.
May 17th, 2018 4:26am
GetHuman-jerdius indicated the issue is not fixed yet.
May 17th, 2018 10:33pm
GetHuman-jerdius indicated the issue is not fixed yet.
May 19th, 2018 9:54pm