My card is blocked. I called almost * weeks ago and they said they were sending a new c...

GetHuman688370's customer service issue with Green Dot from May 2018

Help with my Green Dot issue
The issue in GetHuman688370's own words
My card is blocked. I called almost * weeks ago and they said they were sending a new card. Never got it. I called again and told my account is blocked until I verify my identity with photo Id and send to their email. I sent it and keep getting an "undelierable" email back. I've also disputed * of the charges made on my account t made for the exact same amount and was told they would help me. Idk what to do
GetHuman688370 did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman688370 fixed the problem
We are waiting for GetHuman688370 to fix the problem and share the solution with the rest of us customers.
Please help with my Green Dot issue
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Green Dot email you?
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman688370
May 16th, 2018 - 10 mons ago
I have an issue with Green Dot too
Fixed
Seen by 4 customers so far
Similar issue to 130 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman688370 started working on this issue
May 16th, 2018 12:04am
GetHuman688370 indicated the issue is not fixed yet.
May 16th, 2018 1:04am
GetHuman688370 indicated the issue is not fixed yet.
May 20th, 2018 2:03am