I bought a Greendot prepaid card, at *-**, & loaded $** on it, when I got home, my teen...

GetHuman-tchhuk's customer service issue with Green Dot from May 2018

Help with my Green Dot issue
The issue in GetHuman-tchhuk's own words
I bought a Greendot prepaid card, at *-**, & loaded $** on it, when I got home, my teenage daughter tried activating it, without me realizing it, and must of entered the wrong info. Becuz now I'm being told my S.S. * is incorrect, I cant use the card, I cant access my card, I cant reach a live human being to assist me with my issues, and I've been trying to resolve this issue for * days now. I'd like to access my $ Asap, so some kind of help, TODAY, Would be greatly appreciated, Thank you.
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Green Dot

Customer service issue
Reported by GetHuman-tchhuk
May 14th, 2018 - 10 mons ago
I have an issue with Green Dot too
Fixed
Seen by 12 customers so far
Similar issue to 350 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-tchhuk started working on this issue
May 14th, 2018 11:04pm
GetHuman-tchhuk indicated the issue is not fixed yet.
May 15th, 2018 5:47am
GetHuman-tchhuk indicated the issue is not fixed yet.
May 16th, 2018 12:21am
GetHuman-tchhuk indicated the issue is not fixed yet.
May 16th, 2018 12:23am
GetHuman-tchhuk indicated the issue is not fixed yet.
May 18th, 2018 2:43am