My teenage son purchased what he thought was a gift card from Wal-mart as part of my mo...

GetHuman-kimjacks's customer service issue with Green Dot from May 2018

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The issue in GetHuman-kimjacks's own words
My teenage son purchased what he thought was a gift card from Wal-mart as part of my mother's day gift. He put $** dollars on a green dot card. We would like to return the unopened and unused card and get him a refund to his account. Or, is there a way to use the funds and have the card cancelled without incurring fees? He did not understand what he was purchasing when he bought it and we do not have need of the account.
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Green Dot

Customer service issue
Reported by GetHuman-kimjacks
May 14th, 2018 - 10 mons ago
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Seen by 4 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-kimjacks started working on this issue
May 14th, 2018 8:38pm
GetHuman-kimjacks confirmed the issue is fixed. Hooray!
May 17th, 2018 10:33pm