I went to use my card on Saturday I had over $*,*** in my account. The card was decline...

GetHuman-rxdi's customer service issue with Green Dot from May 2018

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The issue in GetHuman-rxdi's own words
I went to use my card on Saturday I had over $*,*** in my account. The card was declined at an Outback Steakhouse I then called the number on the back of the card and received the recording that due to suspicious activity my card had been blocked and that I can get my money back but I couldn't open the new card or put money on that card. Instead of you stupid *** people not calling or texting me or or emailing me to find out why I was putting money on the card the way I was it's a simple answer I have a small business and I had a really tough winter last year and got overdrawn at my regular Bank. And I'm just now getting started in trying get back on my feet and using the Green Dot card from Walmart to be able to get supplies get fuel order stuff that I need and not have to carry around a bunch of cash. I would have been able to show all the proof you guys needed to back up my story that the my bank account was closed and that I have a business license so I don't know where you guys get off where you just can't call the customer or send him a text or an email asking what what instead of just going and turn off the card. I hope somebody down there can pull their head out of their *** and realize the mistake that you people made and that not everybody that uses one of your f****** cards is a drug dealer. There are some reasons that people have to use a prepaid card. my phone number is ***-***-**** my email address is rxdi ** at hotmail.com I hope you can have somebody that doesn't have their head in their *** call me and let's get this straightened out before I end up suing you and Walmart for cancelling my card for no good reason. And I also will be filing a complaint with the banking commission and see how you people like that so you better get this straightened out and get your head out of your ***
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Green Dot

Customer service issue
Reported by GetHuman-rxdi
May 14th, 2018 - 10 mons ago
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GetHuman-rxdi started working on this issue
May 14th, 2018 11:57am