I purchased a card reselling and never received it the process I moved from Dana Point...

GetHuman681627's customer service issue with Green Dot from May 2018

Help with my Green Dot issue
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The issue in GetHuman681627's own words
I purchased a card reselling and never received it the process I moved from Dana Point California to Los Angeles California and need to change my address I reducing the customer service number and could enter my social security number as well as I sip code but it wouldn't recognize my birthday so I don't know if I enter my birthday incorrectly or what is going on signing up accessing the account so that I can order another card and also change my address and then establish direct deposit so can you please help me thank you very much
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Green Dot

Customer service issue
Reported by GetHuman681627
May 14th, 2018 - 10 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 3 customers so far
Similar issue to 348 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman681627 started working on this issue
May 14th, 2018 6:16am
GetHuman681627 indicated the issue is not fixed yet.
May 14th, 2018 7:17am