I have been trying for a week to activate a new card which was provided by green dot to...

GetHuman656954's customer service issue with Green Dot from May 2018

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Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman656954's own words
I have been trying for a week to activate a new card which was provided by green dot to replace my old card which I lost. When I call the number provided to activate my card, the recording says I have called the wrong number. My previous account still had over $***.** balance. I need these funds to pay some bills. Additionally I am afraid my direct deposit of $*,***.** will be made to the old account on June *, **** and I will not be able to access it. Please help!!
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Green Dot

Customer service issue
Reported by GetHuman656954
May 12th, 2018 - 10 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 6 customers so far
Similar issue to 148 others
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Timeline
GetHuman656954 started working on this issue
May 12th, 2018 7:48pm