I purchased a Green Dot card and loaded it,but when I went to activate it I provided my...

GetHuman-ariluilu's customer service issue with Green Dot from May 2018

Help with my Green Dot issue
Top Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman-ariluilu's own words
Activate it under my daughter's date of birth but after I entered it,it said she had to be **. ... I purchased a Green Dot card and loaded it,but when I went to activate it I provided my ** year olds information thinking she can get a card but instead it now doesn't allow access to pay a bill over the phone because of her age. How can I change this on this card so I can pay my bill with card? Also does not allow to take out the money.
I need to pay an important bill
Allowing me to change the info to my info so I can make the payment by phone
I've been customer for awhile,have my own Green Dot card. But couldn't find it so purchased a temporary one
I have an issue with Green Dot too
How GetHuman-ariluilu fixed the problem
We are waiting for GetHuman-ariluilu to fix the problem and share the solution with the rest of us customers.
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Green Dot

Green Dot prepaid visa
Customer service issue
Reported by GetHuman-ariluilu
May 9th, 2018 - a yr ago
I have an issue with Green Dot too
Not resolved
Seen by 18 customers so far
Similar issue to 14 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-ariluilu started working on this issue
May 9th, 2018 10:23pm
GetHuman-ariluilu indicated the issue is not fixed yet.
May 9th, 2018 11:24pm
GetHuman-ariluilu indicated the issue is not fixed yet.
May 9th, 2018 11:28pm