I just received a replacement card and cannot activate it. I cannot get through to Cust...

GetHuman-najazay's customer service issue with Green Dot from May 2018

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The issue in GetHuman-najazay's own words
Activate my replacement card now ... I just received a replacement card and cannot activate it. I cannot get through to Customer Service and there is a Block on my card. Why is this such a difficult issue? All of my money is on that card and cannot even go to the store because I am out of gas. I would appreciate some type of response today. This is extremely dissatisfying as I have been a card member for years. This is poor business standards when you cannot be offered the option to speak to a Customer Service Representative. I'm seriously considering taking my business elsewhere, where I am treated with respect and consideration.** Sincerely, * AllysonDamiano *** Coppermine Rd. Farmington, CT *******************
How difficult this is as I have bills that are due and cannot even pay them which will assess me late fees as well as shut off notices and cancelations
My card activated today. You have all my money. My phone number is ***-***-****
I have had my direct deposit placed into your banking institution for quite a few years as well as my government refunds
Everything....phone calls to the internet and nothing absolutely nothing. I set up a log in page and that won't even work. I'm about to go to Social Media as well as my lawyer if this is not resolved immediately.
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Green Dot

Green Dot Platinum Visa
Customer service issue
Reported by GetHuman-najazay
May 8th, 2018 - a yr ago
I have an issue with Green Dot too
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Seen by 6 customers so far
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Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-najazay started working on this issue
May 8th, 2018 4:04pm
GetHuman-najazay shared this issue with friends on Facebook
May 8th, 2018 4:30pm