I transferred $***.** from my checking account to a Green dot card of a friend, her acc...

GetHuman654588's complaint issue with Green Dot from May 2018

Help with my Green Dot issue
The issue in GetHuman654588's own words
I transferred $***.** from my checking account to a Green dot card of a friend, her account was never credited, however the money was debited from my checking account. I have reached out to my bank over the past several months which state they have attempted to contact your company with no avail. I try calling the support number for your company and always get disconnected. I would like to receive a credit of the $***.** that was debited from my checking account and never received on said Green dot card.**My name: Aja Hudzik****-***-*****Navy Fed Credit Union account was used to transfer funds*Date of Transaction: ***********Green Dot account Holder Name: Kylene Montoya*Account Number: **** **** *****Routing Number: *** *** ***
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Green Dot

complaint issue
Reported by GetHuman654588
May 3rd, 2018 - a yr ago
I have an issue with Green Dot too
Not resolved
Seen by 12 customers so far
Similar issue to 61887 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman654588 started working on this issue
May 3rd, 2018 11:19pm
GetHuman654588 indicated the issue is not fixed yet.
May 4th, 2018 4:52am
GetHuman654588 indicated the issue is not fixed yet.
May 5th, 2018 4:09pm
GetHuman654588 indicated the issue is not fixed yet.
May 7th, 2018 12:22am