you guys closed my account after i submitted the required documentation. you say the p...

GetHuman-jpoblock's complaint issue with Green Dot from May 2018

Help with my Green Dot issue
The issue in GetHuman-jpoblock's own words
you guys closed my account after i submitted the required documentation. you say the pictures are illegiable but you can see them just fine. no problems at all. Because you are dragging your feet on releasing my card I have a eviction notice from my landlord because I cannot access my money to be able to pay rent. SO either return the payment from ssi or release the god **** card so i can get my **** money. After i gety my money I will be closing my account since there is no way to get in touch with a live person with you guys. The card number is **** **** **** ******I am thru with sending you pictures for you to just say they arent good enough. I have sent so many different copies it isnt funny.
GetHuman-jpoblock did not yet indicate what Green Dot should do to make this right.
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How GetHuman-jpoblock fixed the problem
i cancelled my card since they have no customer support thats live
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Green Dot

complaint issue
Reported by GetHuman-jpoblock
May 3rd, 2018 - a yr ago
I have an issue with Green Dot too
Fixed
GetHuman-jpoblock shared how to fix
Seen by 3 customers so far
Similar issue to 62074 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-jpoblock started working on this issue
May 3rd, 2018 5:57pm
GetHuman-jpoblock confirmed the issue is fixed. Hooray!
May 3rd, 2018 5:58pm