I have had an account with Go Bank Card and at one point I had some unauthorized transa...

GetHuman-jboeh's Technical or Service Support issue with Green Dot from May 2018

3 views
 | 
80829 similar
 | 
0 following
Help with my Green Dot issue
GetHuman-jboeh's next move: call Green Dot.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Top Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman-jboeh's own words
I have had an account with Go Bank Card and at one point I had some unauthorized transactions that I immediately notified Go Bank about. I received new card and was advised that I would be unable to use card for one day only. I have been unable to use my card since September and have been made to jump through many hoops and they even continued to deduct monthly fees even though I was unable to use card. Now it says my account is closed and I may access money by using card for purchases, at atm, or use the check method. I have been declined when attempting purchase and sent many emails now unanswered.
GetHuman-jboeh did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman-jboeh fixed the problem
We are waiting for GetHuman-jboeh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Green Dot customer problems.
How do I let GreenDot know about a missing payment?How do I activate my Green Dot card?How do I recover my GreenDot account?Why is my GreenDot prepaid card not working?
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jboeh fixes it.
This email address isn't valid

Green Dot

Technical or Service Support issue
Reported by GetHuman-jboeh
May 1st, 2018 - a yr ago
I have an issue with Green Dot too
Not resolved
Seen by 3 customers so far
Similar issue to 80829 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-jboeh started working on this issue
May 1st, 2018 6:09pm
GetHuman-jboeh indicated the issue is not fixed yet.
May 1st, 2018 9:27pm
GetHuman-jboeh indicated the issue is not fixed yet.
May 4th, 2018 7:27pm