The issue and preferred resolution, in GetHuman-donatuck's own words:
I have two green dot cards that the card information number, security information was stolen as well. These cards were then registered under someone else name and information. I need help with having these cards stop payment and trying to help me have funds refunded to me. I have the card numbers and other information but this is not attached to my information so I am unable to contact you by phone or on your web sight.
I trust that Green Dot will make this right and come up with a resolution that is fair.
Help with my Green Dot issue
Follow this to see how it gets fixed
Find similar issues & what fixed it
Follow 3 or more issues like yours to increase the chances that another customer helps you find the right answer.