Bought a card at CVS loaded money on it to pay car note and can't register my card

GetHuman-patriajh's customer service issue with Green Dot from April 2018

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The issue in GetHuman-patriajh's own words
The problem: Bought a card at CVS loaded money on it to pay car note and can't register my card
GetHuman-patriajh did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman-patriajh
Apr 28th, 2018 - 7 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 4 customers so far
Similar issue to 25595 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-patriajh started working on this issue
Apr 28th 4:36pm
GetHuman-patriajh indicated the issue is not fixed yet.
Apr 28th 4:36pm
GetHuman-patriajh indicated the issue is not fixed yet.
Apr 28th 4:38pm
GetHuman-patriajh indicated the issue is not fixed yet.
Apr 29th 7:40pm