I was trying to do something, and ran into this problem: I sent an image of expired ID...

GetHuman-ext's Card Activation Issues with Green Dot from April 2018

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The issue in GetHuman-ext's own words
I was trying to do something, and ran into this problem: I sent an image of expired ID . I need to send you image of new ID*This was a burden for me that I didn't expect.*I trust that Green Dot will make this right and come up with a resolution that is fair.
GetHuman-ext did not yet indicate what Green Dot should do to make this right.
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Green Dot

Card Activation Issues
Reported by GetHuman-ext
Apr 27th, 2018 - 5 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 2 customers so far
Similar issue to 17143 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-ext started working on this issue
Apr 27th 5:11pm