I sent an image of expired ID . I need to send you image of new ID

GetHuman-ext's customer service issue with Green Dot from April 2018

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The issue and preferred resolution, in GetHuman-ext's own words:
The problem I ran into: I sent an image of expired ID . I need to send you image of new ID
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Green Dot

Customer service issue
Reported by GetHuman-ext
Apr 27th, 2018 - 3 mons ago
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-ext started working on this issue
Apr 27th 5:02pm