****o my name is Denver Kline. I reciently purchased * cards for a friend and when he w...

GetHuman-dklined's Account Issue with Green Dot from April 2018

Help with my Green Dot issue
****o my name is Denver Kline. I reciently purchased * cards for a friend and when he went to use the cards they didn't work. I reported a fraud on both and as I did he said he was able to get them to both work. but now his account is frozen. I have the receipts and address as to were I bought the cards. I need to get his account unfroze.
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Account Issue
Reported by GetHuman-dklined
Apr 27th, 2018 - 3 mons ago
I have an issue with Green Dot too
Fixed
Seen by 4 customers so far
Similar issue to 10283 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-dklined started working on this issue
Apr 27th 3:29am
GetHuman-dklined confirmed the issue is fixed. Hooray!
Apr 27th 8:51am
GetHuman-dklined indicated the issue is not fixed yet.
Apr 27th 8:53am
GetHuman-dklined indicated the issue is not fixed yet.
Apr 27th 8:53am