I’m waiting on my tax refund and the irs said they sent it to my account and I used my...

GetHuman632930's customer service issue with Green Dot from April 2018

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Help with my Green Dot issue
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Account holder name, Billing address, DOB, and Last 4 of SSN
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The issue and preferred resolution, in GetHuman632930's own words:
I’m waiting on my tax refund and the irs said they sent it to my account and I used my GreenDot account and for some reason it’s not showing up on my card and I would like to k ow what’s the hold up can u please get in contact with me at *** *** **** my name is Jonathan lemay
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman632930
Apr 26th, 2018 - 3 mons ago
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Seen by 1 customer so far
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Timeline
GetHuman632930 started working on this issue
Apr 26th 11:23pm