I have a deposit that should post to my account today. And I do not see a balance. It...

GetHuman628714's customer service issue with Green Dot from April 2018

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The issue in GetHuman628714's own words
I have a deposit that should post to my account today. And I do not see a balance. It is a tax return. I am an authorized representative for Michael Boore, who is my husband. I tried to get his name added to my account as a second card holder and was informed that I can not change my second card holder listed ? I was very upset that I was not allowed to do this. If this deposit is not allowed and will reject please send account back to TPG customer service as they are aware of the situation. I also have the option of another account to provide. Net spend account - Route number- **********Account number-**************. Please contact me back at **A*****@***.com
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Green Dot

Customer service issue
Reported by GetHuman628714
Apr 25th, 2018 - 7 mons ago
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Seen by 3 customers so far
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GetHuman628714 started working on this issue
Apr 25th 6:56pm