I have a deposit that should post to my account today. And I do not see a balance. It...

GetHuman628714's customer service issue with Green Dot from April 2018

3 views
 | 
25700 similar
 | 
0 following
Help with my Green Dot issue
First: share to improve GetHuman628714's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman628714's next move: call Green Dot.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman628714 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman628714's own words
I have a deposit that should post to my account today. And I do not see a balance. It is a tax return. I am an authorized representative for Michael Boore, who is my husband. I tried to get his name added to my account as a second card holder and was informed that I can not change my second card holder listed ? I was very upset that I was not allowed to do this. If this deposit is not allowed and will reject please send account back to TPG customer service as they are aware of the situation. I also have the option of another account to provide. Net spend account - Route number- **********Account number-**************. Please contact me back at **A*****@***.com
GetHuman628714 did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman628714 fixed the problem
We are waiting for GetHuman628714 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Green Dot email you?
This email address isn't valid
Follow this issue
See how GetHuman628714 fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman628714
Apr 25th, 2018 - 7 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 3 customers so far
Similar issue to 25700 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman628714 started working on this issue
Apr 25th 6:56pm