I can't collect the money my son send me

GetHuman605838's Money Issues with Green Dot from April 2018

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Help with my Green Dot issue
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Account holder name, Billing address, DOB, and Last 4 of SSN
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The issue and preferred resolution, in GetHuman605838's own words:
The problem I ran into: I can't collect the money my son send me
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Money Issues
Reported by GetHuman605838
Apr 25th, 2018 - 3 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 2 customers so far
Similar issue to 10223 others
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Timeline
GetHuman605838 started working on this issue
Apr 25th 2:29pm