My Customer service issue with Green Dot from April 2018

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The issue in GetHuman-rileythe's own words
I was trying to do something, and ran into a problem.
Having an option for the customer to check the balance on a green dot money pak card easily
I have an issue with Green Dot too
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Green Dot

Customer service issue
Reported by GetHuman-rileythe
Apr 23rd, 2018 - 7 mons ago
I have an issue with Green Dot too
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Seen by 2 customers so far
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Timeline
GetHuman-rileythe started working on this issue
Apr 23rd 2:42am