The connection timed out - Get money from an ATM - Mt card shows a withdrawal I never got

GetHuman617519's Money Issues with Green Dot from April 2018

Help with my Green Dot issue
The issue in GetHuman617519's own words
Get money from an ATM ... The connection timed out
Mt card shows a withdrawal I never got
Re-credit my money
I have an issue with Green Dot too
How GetHuman617519 fixed the problem
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Green Dot

ATM
Money Issues
Reported by GetHuman617519
Apr 21st, 2018 - 5 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 3 customers so far
Similar issue to 17215 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman617519 started working on this issue
Apr 21st 5:12pm
GetHuman617519 indicated the issue is not fixed yet.
May 3rd 10:28am