I'm missing money - Checking my acct - I have doctors appointments and this is my gas money

GetHuman-lizellis's Money Issues with Green Dot from April 2018

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The issue and preferred resolution, in GetHuman-lizellis's own words:
Checking my acct ... I'm missing money
I have doctors appointments and this is my gas money
To get my money back
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Green Dot

I didnt make the purchases
Money Issues
Reported by GetHuman-lizellis
Apr 17th, 2018 - 3 mons ago
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-lizellis started working on this issue
Apr 17th 2:44pm
GetHuman-lizellis reviewed the items needed
Apr 17th 2:44pm