Saying id pictures are not legidble - Unlock my card - They will not let me get through...

GetHuman604128's Account Issue with Green Dot from April 2018

Help with my Green Dot issue
The issue in GetHuman604128's own words
Unlock my card ... Saying id pictures are not legidble
They will not let me get through to cust serv because i do not have current active cars
Help me unlock it
I have an issue with Green Dot too
How GetHuman604128 fixed the problem
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Green Dot

Cust serv num
Account Issue
Reported by GetHuman604128
Apr 17th, 2018 - 7 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 2 customers so far
Similar issue to 25854 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman604128 started working on this issue
Apr 17th 4:41pm
GetHuman604128 reviewed the items needed
Apr 17th 4:42pm
GetHuman604128 indicated the issue is not fixed yet.
Apr 26th 5:13pm