Gave them **** dollars in money paks - I called the ***-***-**** moneypak - I think is...

GetHuman601391's complaint issue with Green Dot from April 2018

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Account holder name, Billing address, DOB, and Last 4 of SSN
The issue and preferred resolution, in GetHuman601391's own words:
I called the ***-***-**** moneypak ... Gave them **** dollars in money paks
I think is a scam money is not in my card now they hang up
I've call your company at **:** am and spoke to an agent and gave him some money pak cards to deposit a total of $***.**, he told me they would be on my card with on ** minutes. I then call back at about an hour and got a agent by the name of Luis, I gave him a new set of money paks to deposit for me. He took down the numbers out me on hold and about ** minutes later hung up on me. I call back and another agent answer and he transfer me to Luis and again he hangs up on me. I call back for the *rd time and a agent goes to transfer me to a supervisor and gues what happens for the *rd time!!! He hangs up on me. I've tried * other times calling ************ and now no one answers. And the first $***.** have not as of yet been deposit to my card! It has * hours now. So first set of numbers was $***.** and second set was $*** I have a total of ****.** that I'm feeling like this is a scam to steal people's money paks. If I don't have a response from a supervisor or some one in your company I will report you to the police and I will call my attorney as of moment to see what other resources I have to sue or what ever else I can do legally to your company. This not how you treat a customer. I can be reach at ***-***-**** till *:** Pacific time and after *:** Pacific time. Or my email. Thank for your ***istance in this matter.
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Green Dot

Money pak deposits
complaint issue
Reported by GetHuman601391
Apr 16th, 2018 - 3 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 2 customers so far
Similar issue to 10117 others
0 customers following this
Timeline
GetHuman601391 started working on this issue
Apr 16th 8:54pm
GetHuman601391 indicated the issue is not fixed yet.
Apr 16th 8:58pm