Gave them **** dollars in money paks - I called the ***-***-**** moneypak - I think is...

GetHuman601391's complaint issue with Green Dot from April 2018

Help with my Green Dot issue
Before contacting them, items GetHuman601391 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue and preferred resolution, in GetHuman601391's own words:
I called the ***-***-**** moneypak ... Gave them **** dollars in money paks
I think is a scam money is not in my card now they hang up
I've call your company at **:** am and spoke to an agent and gave him some money pak cards to deposit a total of $***.**, he told me they would be on my card with on ** minutes. I then call back at about an hour and got a agent by the name of Luis, I gave him a new set of money paks to deposit for me. He took down the numbers out me on hold and about ** minutes later hung up on me. I call back and another agent answer and he transfer me to Luis and again he hangs up on me. I call back for the *rd time and a agent goes to transfer me to a supervisor and gues what happens for the *rd time!!! He hangs up on me. I've tried * other times calling ************ and now no one answers. And the first $***.** have not as of yet been deposit to my card! It has * hours now. So first set of numbers was $***.** and second set was $*** I have a total of ****.** that I'm feeling like this is a scam to steal people's money paks. If I don't have a response from a supervisor or some one in your company I will report you to the police and I will call my attorney as of moment to see what other resources I have to sue or what ever else I can do legally to your company. This not how you treat a customer. I can be reach at ***-***-**** till *:** Pacific time and after *:** Pacific time. Or my email. Thank for your ***istance in this matter.
Help with my Green Dot issue
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Green Dot email you?
This email address isn't valid

Green Dot

Money pak deposits
complaint issue
Reported by GetHuman601391
Apr 16th, 2018 - 3 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 2 customers so far
Similar issue to 10117 others
0 customers following this
GetHuman601391 started working on this issue
Apr 16th 8:54pm
GetHuman601391 indicated the issue is not fixed yet.
Apr 16th 8:58pm