I put ***.** on card Green Dot took their fee which I forgot about doctor took payment...

GetHuman588618's Complaint issue with Green Dot from April 2018

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The issue in GetHuman588618's own words
pay my wifes doctor bill ... I put ***.** on card Green Dot took their fee which I forgot about doctor took payment of $**.** and change or $**.**
it wasn't enough for the doctor so they rejected payment my husband had asked about new card because this card was the old one he had bought at store. We spoke to someone who said the old card would stay on for ** hours so my husband went to Dollar General and put more money on it to pay the doctor for the next morning as we were led to believe we had ** hours but next morning card was off couldnt pay my doctor GD now says unusal activity
Now they are saying there was unusal activity on card and want all this information from my husband we shouldn't have to go through all this he has told them everything they have asked over the phone the unusual activity we are thinking is from Green Dot they said ** hours before it would get shut off but it was shut off right away and I still could not pay my doctor or it was Dr. Garfinkels you took fee off which made his payment of $***.** short so they didnt take pymt Turn card on for my husband its his money GD is giving him the run around for no reason its not right Thank you Cheryl Merchant
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Green Dot

Making a pymt to my doctor and getting new card
Complaint issue
Reported by GetHuman588618
Apr 11th, 2018 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 34015 others
0 customers following this

Timeline

GetHuman588618 started working on this issue
Apr 11th, 2018 8:06pm
Apr 11th, 2018 8:08pm
GetHuman588618 indicated the issue is not fixed yet.
Apr 11th, 2018 8:08pm
GetHuman588618 indicated the issue is not fixed yet.
Apr 11th, 2018 9:48pm

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