My card is blocked for some reason - I was trying to check my balance - I need my money...

GetHuman-rnhy's Technical or Service Support issue with Green Dot from April 2018

Help with my Green Dot issue
The issue in GetHuman-rnhy's own words
I was trying to check my balance ... My card is blocked for some reason
I need my money and can't access it
Getting someone on the phone that can help me because the document upload is not working
I have an issue with Green Dot too
How GetHuman-rnhy fixed the problem
We are waiting for GetHuman-rnhy to fix the problem and share the solution with the rest of us customers.
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Green Dot

Green dot pre paid card * check my account
Technical or Service Support issue
Reported by GetHuman-rnhy
Apr 19th, 2018 - 6 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 6 customers so far
Similar issue to 21402 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-rnhy started working on this issue
Apr 19th 11:33pm
GetHuman-rnhy indicated the issue is not fixed yet.
Apr 20th 12:31pm
GetHuman-rnhy indicated the issue is not fixed yet.
Apr 23rd 12:41am
GetHuman-rnhy indicated the issue is not fixed yet.
Apr 23rd 12:42am
GetHuman-rnhy indicated the issue is not fixed yet.
Apr 23rd 12:43am