I have one of your jitterbug flip phones that is a piece of junk. When I get a call it...

GetHuman-byronhu's customer service issue with GreatCall.com from August 2019

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The issue in GetHuman-byronhu's own words
I have one of your jitterbug flip phones that is a piece of junk. When I get a call it does not ring no matter what the setting. It has a very low buzz once and then says I have a missed call. If I am talking to anyone for more than five minutes it will die. So I have to call them back to continue the conversation. I have had your phone for about four or five months, and it has never worked correctly. The number on the phone is ***-***-****. I like that number since I am ** years old and have it now in my head. I bought your phone at Best Buy in Merrillville, IN. When I took it back to them they said they could do nothing about it but to contact you. * Also, the time on the phone is not right most of the time. Most of the time the time on the phone is an hour behind the real time. Since I have had the phone for some time I know to add an hour to anything that the phone says. I need a new phone or this one fixed since I no longer have a land phone. I need someone in my area so they can deal with all the issues I have with your so call new phone.*Byron Hubbard**** South Court St. *Crown Point, IN *****

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GreatCall.com

Customer service issue
Reported by GetHuman-byronhu
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 349 others
0 customers following this

Timeline

GetHuman-byronhu started working on this issue
Aug 5th, 2019 3:41am

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