Overnight I lost all power to my cell phone even though the power switch was not in the...

GetHuman1976469's customer service issue with GreatCall.com from January 2019

5 views
 | 
122 similar
 | 
0 following
Help with my GreatCall.com issue
First: share to improve GetHuman1976469's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1976469's next move: talk to GreatCall.com when they open.
GreatCall.com's call center is closed now. We will send GetHuman1976469 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1976469 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1976469's own words
Overnight I lost all power to my cell phone even though the power switch was not in the "on" position. I replaced the battery on my Great Call Samsung cell phone which I have had for about four years. After replacing the battery following Great Call directions, I used the charger I have always used to recharge the unit. The cell phone did not show it was charging (usually as a percentage showing the current power level). It only showed a pulsating blank image and a short burst of sound*noise.*I need to know how to now charge my cell phone with the new $**.** battery.**Thank you for your consideration and response.
GetHuman1976469 did not yet indicate what GreatCall.com should do to make this right.
I have an issue with GreatCall.com too
How GetHuman1976469 fixed the problem
We are waiting for GetHuman1976469 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get GreatCall.com's attention and get better help faster. Tap below to get started.
Having GreatCall.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1976469 fixes it.
This email address isn't valid

GreatCall.com

Customer service issue
Reported by GetHuman1976469
Jan 16th, 2019 - 9 mons ago
I have an issue with GreatCall.com too
Not resolved
Seen by 5 customers so far
Similar issue to 122 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1976469 started working on this issue
Jan 16th 3:58pm