Overnight I lost all power to my cell phone even though the power switch was not in the...

GetHuman1976469's customer service issue with GreatCall.com from January 2019

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The issue in GetHuman1976469's own words
Overnight I lost all power to my cell phone even though the power switch was not in the "on" position. I replaced the battery on my Great Call Samsung cell phone which I have had for about four years. After replacing the battery following Great Call directions, I used the charger I have always used to recharge the unit. The cell phone did not show it was charging (usually as a percentage showing the current power level). It only showed a pulsating blank image and a short burst of sound*noise.*I need to know how to now charge my cell phone with the new $**.** battery.**Thank you for your consideration and response.
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Customer service issue
Reported by GetHuman1976469
Jan 16th, 2019 - 9 mons ago
I have an issue with GreatCall.com too
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Seen by 5 customers so far
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GetHuman1976469 started working on this issue
Jan 16th 3:58pm