When my husband's jitterbug smart phone was acting badly, I ordered him a jitterbug fl...

GetHuman-wernerst's customer service issue with GreatCall.com from January 2019

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The issue in GetHuman-wernerst's own words
When my husband's jitterbug smart phone was acting badly, I ordered him a jitterbug flip, because mine was so good. Unfortunately, you put my phone number and all my contact info on the new phone, and this caused my good phone to die. You said it could not be resurrected, and sold me a new one, which I gave to him, and kept the one with my info for myself.*This new red phone is awful- not only is it tinny sounding and slow acting, but now I can no longer text because as soon as I hit the second letter of a text, the alarm goes off and it is impossible to continue. I tried this with every possible variation of volume, and even when I put it on vibrate, as soon as I start to text, it begins to make this awful caterwauling noise.
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Customer service issue
Reported by GetHuman-wernerst
Jan 15th, 2019 - a mon ago
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Jan 15th 5:58pm