I signed up for Grammarly thinking that is was for $**.** monthly charges, but I was ch...

GetHuman2881487's Refund a Charge issue with Grammarly from May 2019

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The issue in GetHuman2881487's own words
I signed up for Grammarly thinking that is was for $**.** monthly charges, but I was charged $***.**, so the services were discontinued & the Grammarly software was promptly removed from my laptop. *I felt misled and violated by Grammarly because it was advertised that there would be monthly charges and NOT a whole year charge in advance. Whenever I made the purchase, I didn't receive a confirmation of the payment, NOR did I get a receipt. So, after a few hours had passed I went to my Chase account and saw that a WHOPPING $***.** was deducted from my account I immediately notified Chase about my authorization for $**.** monthly charge, and NOT the $***.**.**I have been trying to contact the Grammarly customer support in regards to getting a refund but I have not gotten a response.
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Grammarly

Refund a Charge issue
Reported by GetHuman2881487
May 7th, 2019 - a mon ago
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Timeline
GetHuman2881487 started working on this issue
May 7th 6:51pm