Paid for a Premium Account that was charged to my bank acct. and I want you to activate it so I can use what I paid for.

GetHuman1159083's customer service issue with Grammarly from September 2018

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The issue in GetHuman1159083's own words
To access the service that a Premium account gives me. I had free Grammarly and then I upgraded to Premium ... I have set up my Grammarly Account with email and password. Now I want to use my Premium Acct. that I paid for thru PayPal on *******. The amount has been charged to my bank account. Please activate my Premium Acct. asap.
I have not been able to correct my mistakes since ******* when my Premium account was charged to my bank account thru PayPal.
You can make this right by activating my Premium account. I received an email from Grammarly stating,* "Your New Grammarly Account is Now Activated!*Thank you very much for your purchase of Grammarly Premium! You’ve just activated the best version of Grammarly ever which comes with **** checks and a host of additional features". *Visit My Editor **’**RECEIPT INFORMATION:*Your Plan: MONTHLY*Price: $**.** USD*Start Date: ***********Renewal Date: *********
I was using Grammarly for free for some time and finally decided to upgrade to Premium on *******.
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Grammarly

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Customer service issue
Reported by GetHuman1159083
Sep 18th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 417 others
0 customers following this

Timeline

GetHuman1159083 started working on this issue
Sep 18th, 2018 6:12am