I want to cancel my subscription. The software is **** it does not work in fact I lost...

GetHuman-slsst's customer service issue with Grammarly from August 2018

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The issue in GetHuman-slsst's own words
I want to cancel my subscription. The software is **** it does not work in fact I lost a job after using it. I just want my money back. I could not use it on any platform or program that I used it on and I feel like I need my money refunded if you need proof I can forward the email my account info Shan screws email used work email *****@***.com*I am no longer at this job because the soft ware didn't work at all. I have dyslexia so I need a program like this to help with school and work and it failed on both. I will never use a program like this again ever.
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Grammarly

Customer service issue
Reported by GetHuman-slsst
Aug 9th, 2018 - a yr ago
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GetHuman-slsst started working on this issue
Aug 9th, 2018 6:53pm
GetHuman-slsst indicated the issue is not fixed yet.
Aug 9th, 2018 9:00pm