after hours of frustration i cannot log into my premium account

GetHuman-juliali's customer service issue with Grammarly from July 2018

Help with my Grammarly issue
The issue in GetHuman-juliali's own words
I have put hours trying to log into my premium account, finally i logged in and now I'm trying to change my email address and the system sends me from my old to my new account* again i am logged out of my premium account.**I am trying to log into my Premimium account without success and i have put the last *-* hours.*I have followed your instructions and deleted the free account* now the system tells me that I do not have the correct password (I know my password)* please help me login into my account
GetHuman-juliali did not yet indicate what Grammarly should do to make this right.
I have an issue with Grammarly too
How GetHuman-juliali fixed the problem
Trial and error* I did not get help form Grammarly
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Grammarly

Grammarly Premium
Customer service issue
Reported by GetHuman-juliali
Jul 30th, 2018 - 9 mons ago
I have an issue with Grammarly too
Fixed
Seen by 11 customers so far
Similar issue to 203 others
0 customers following this
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Timeline
GetHuman-juliali started working on this issue
Jul 30th, 2018 4:28pm
GetHuman-juliali indicated the issue is not fixed yet.
Jul 30th, 2018 5:32pm
GetHuman-juliali indicated the issue is not fixed yet.
Jul 30th, 2018 5:32pm
GetHuman-juliali indicated the issue is not fixed yet.
Jul 30th, 2018 5:34pm
GetHuman-juliali indicated the issue is not fixed yet.
Jul 30th, 2018 5:38pm
GetHuman-juliali confirmed the issue is fixed. Hooray!
Jul 31st, 2018 8:13pm
GetHuman-juliali confirmed the issue is fixed. Hooray!
Jul 31st, 2018 8:15pm