Order * *******-*******Shark Navigator Lift-Away Bagless Upright Vacuum- NV****We received the vacuum today and one of the hoses which provide suction to the vacuum arrived cracked from the end to and inch up towards the middle of the hose. We would like an exchange for a new vacuum. We had also purchased a *-year protection plan along with the vacuum. Would you please mail us a return label so that we may ship it back to you free of charge? Our address is**** Forrest Pointe Drive East Greenbush NY ***** United States.
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