Order * *******-*******Shark Navigator Lift-Away Bagless Upright Vacuum- NV****We recei...

GetHuman980396's customer service issue with Govacuum.com from August 2018

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The issue in GetHuman980396's own words
Order * *******-*******Shark Navigator Lift-Away Bagless Upright Vacuum- NV****We received the vacuum today and one of the hoses which provide suction to the vacuum arrived cracked from the end to and inch up towards the middle of the hose. We would like an exchange for a new vacuum. We had also purchased a *-year protection plan along with the vacuum. Would you please mail us a return label so that we may ship it back to you free of charge? Our address is**** Forrest Pointe Drive East Greenbush NY ***** United States.
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Govacuum.com

Customer service issue
Reported by GetHuman980396
Aug 11th, 2018 - a yr ago
I have an issue with Govacuum.com too
Fixed
Seen by 5 customers so far
Similar issue to 5 others
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Items needed
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Timeline
GetHuman980396 started working on this issue
Aug 11th, 2018 8:16pm
GetHuman980396 indicated the issue is not fixed yet.
Aug 11th, 2018 9:20pm
GetHuman980396 indicated the issue is not fixed yet.
Aug 12th, 2018 12:10am
GetHuman980396 indicated the issue is not fixed yet.
Aug 12th, 2018 9:25pm