I placed an order for International Soups for a Father's Day gift. The website said, s...

GetHuman-kencindi's customer service issue with Gourmetstation.com from June 2018

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The issue in GetHuman-kencindi's own words
I placed an order for International Soups for a Father's Day gift. The website said, standard delivery goes out on Wednesday (today, June ** is a Wednesday). After the order was placed, it said the order would be delivered Wednesday the following week! Not what I wanted or expected.* - They weren't answering their phones.* - I sent an email to their "patronservice" mailbox cancelling the order, but it didn't go thru. My guess: too much email traffic.*I want my first order (*G****** with standard delivery) cancelled immediately. *I quickly re-ordered the same item with overnight delivery - I do not want that order cancelled!!
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Gourmetstation.com

Customer service issue
Reported by GetHuman-kencindi
Jun 13th, 2018 - 9 mons ago
I have an issue with Gourmetstation.com too
Fixed
Seen by 8 customers so far
Similar issue to 517 others
0 customers following this
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Timeline
GetHuman-kencindi started working on this issue
Jun 13th, 2018 7:57pm
GetHuman-kencindi indicated the issue is not fixed yet.
Jun 14th, 2018 12:22am
GetHuman-kencindi indicated the issue is not fixed yet.
Jun 14th, 2018 2:16pm
GetHuman-kencindi indicated the issue is not fixed yet.
Jun 14th, 2018 2:22pm
GetHuman-kencindi indicated the issue is not fixed yet.
Jun 14th, 2018 7:22pm
GetHuman-kencindi indicated the issue is not fixed yet.
Jun 15th, 2018 1:49am
GetHuman-kencindi indicated the issue is not fixed yet.
Jun 15th, 2018 12:16pm
GetHuman-kencindi confirmed the issue is fixed. Hooray!
Jun 17th, 2018 8:21am