Google Play customer service what a joke , NO customer service for a Billion $ company stealing $**

GetHuman5913221's Technical Support issue with Google from April 2021

Help with my Google issue
First: share to improve GetHuman5913221's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5913221 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman5913221's own words
Get my card to work or get me a new card . I just want my $** ... My daughter purchased a $** Google Play at a CVS store in Noblesville Indiana When she got home the card didn't work . CVS would not exchange it , I didn't want money back just a card that worked . They said they are not responsible . Call the number onthe back of the cars. Well you know , that number does not work nobody live to talk to . That's just great . Email support. So I do , you ask me for a copy of the receipt and both sides of the card , I get them to you , a few days later I get an email could open up attachment so I resend it , I then get an email asking for her ID * and gmail account I sent that to them a week goes by nothing. I send an email asking for my $** what's taking do long, I get a response today saying thank you for your patience , we have noticed inconsistencies with your account so we will be unable to redeem your gift card . I gave you everything you asked for no money back My daughters Profile ID * ****-****-**** , jtw***@ gmail.com I can't believe I have to do this with google a billion dollar company over a $** gift card . you can call me ***-***-**** would be nice
Get me a card that works or fix the card I have , put $** in the play store account I just want to get wat I paid for
How GetHuman5913221 fixed the problem

We are waiting for GetHuman5913221 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Google

Technical Support issue
Reported by GetHuman5913221
Apr 1st, 2021 - 4 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 20841 others
0 customers following this

Timeline

GetHuman5913221 started working on this issue
Apr 1st 7:38pm

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians