My mothers has met a man on Facebook and he talked her into moving to hangouts. In the...

GetHuman-wscummin's Complaint issue with Google from December 2020

Help with my Google issue
First: share to improve GetHuman-wscummin's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-wscummin may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-wscummin's own words
My mothers has met a man on Facebook and he talked her into moving to hangouts. In the last * months he has scammed over $**,*** dollars from her. I have been told that we can not get an IP address for anyone because google which owns hangouts does not give that out. I have been trying to get in touch with a live person to report this, with no luck. If someone can help please call ***-***-**** or e- mail *****@***.com. I hope that I here from you soon

GetHuman-wscummin did not yet indicate what Google should do to make this right.

How GetHuman-wscummin fixed the problem

We are waiting for GetHuman-wscummin to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Google

Complaint issue
Reported by GetHuman-wscummin
Dec 9th, 2020 - 3 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 20179 others
0 customers following this

Timeline

GetHuman-wscummin started working on this issue
Dec 9th, 2020 3:09pm
GetHuman-wscummin indicated the issue is not fixed yet.
Dec 9th, 2020 10:17pm
GetHuman-wscummin indicated the issue is not fixed yet.
Dec 9th, 2020 10:21pm