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GetHuman-lcwndrwm's customer service issue with Google from December 2020

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Help with my Google issue
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Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lcwndrwm will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lcwndrwm can let us know if they help or not.
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Before contacting them, items GetHuman-lcwndrwm may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-lcwndrwm's own words
find out what the purchase was that is on my credit card statement ... I have a unfamiliar charge on my credit card statement from Google. I need to find out what it is.
That I am very frustrated to not get answers and need to SPEAK to a human
someone calling me *Linda Carter ***-***-****
not sure and may not be a customer any longer if this is not resolved
everything that is available online, on your terrible phone message system, etc.*PLEASE CALL ME ***-***-*****Why do you not allow human contact between your company and your customers?
How GetHuman-lcwndrwm fixed the problem

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Customer service issue
Reported by GetHuman-lcwndrwm
Dec 4th, 2020 - a year ago
Not resolved
Seen by 20 customers so far
Similar issue to 20219 others
0 customers following this


GetHuman-lcwndrwm started working on this issue
Dec 4th, 2020 3:14pm