I purchased a Samsung smart phone on *-*-** I do not have access to use this product. I...

GetHuman5402030's Technical Support issue with Google from October 2020

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The issue in GetHuman5402030's own words
I purchased a Samsung smart phone on *-*-** I do not have access to use this product. I bought * lap computers of three girls to use in class. There father put his name in the invoice and I paid the bill. As a reward for this purchase I have not been able to use this phone. I have called * ******* **** and I was old my name was not the name on the invoice and a would not be given a pin number because the phone was in the name of Rabron Brown. I can prove I paid for the invoice and I want to be able to use the phone That was on the invoice number is NGZR**N*****. i NEED TO HAVE USE OF THE PHONE OR GET MY MONEY BACK!!

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Google

Technical Support issue
Reported by GetHuman5402030
Oct 25th, 2020 - 4 months ago
Not resolved
Seen by 21 customers so far
Similar issue to 20093 others
0 customers following this

Timeline

GetHuman5402030 started working on this issue
Oct 25th, 2020 7:27pm