I purchased a Samsung smart phone on *-*-** I do not have access to use this product. I...

GetHuman5402030's Technical Support issue with Google from October 2020

Help with my Google issue
First: share to improve GetHuman5402030's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5402030 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman5402030's own words
I purchased a Samsung smart phone on *-*-** I do not have access to use this product. I bought * lap computers of three girls to use in class. There father put his name in the invoice and I paid the bill. As a reward for this purchase I have not been able to use this phone. I have called * ******* **** and I was old my name was not the name on the invoice and a would not be given a pin number because the phone was in the name of Rabron Brown. I can prove I paid for the invoice and I want to be able to use the phone That was on the invoice number is NGZR**N*****. i NEED TO HAVE USE OF THE PHONE OR GET MY MONEY BACK!!

GetHuman5402030 did not yet indicate what Google should do to make this right.

How GetHuman5402030 fixed the problem

We are waiting for GetHuman5402030 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Technical Support issue
Reported by GetHuman5402030
Oct 25th, 2020 - 4 months ago
Not resolved
Seen by 21 customers so far
Similar issue to 20093 others
0 customers following this


GetHuman5402030 started working on this issue
Oct 25th, 2020 7:27pm