I am praying someone can please help me. My son passed away *********. He had a google...

GetHuman5379625's customer service issue with Google from October 2020

1 view | 19822 similar | 0 following
Help with my Google issue
First: share to improve GetHuman5379625's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5379625's next move: find and follow the right step-by-step guide.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5379625 will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5379625 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman5379625 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman5379625's own words
I am praying someone can please help me. My son passed away *********. He had a google twitch account priimo*valentiino I do not have any other info including password. He had our permission to use * of our credit cards *) Capital*, last * digits **** and *)Citi Double Cash last * digits ****. I am not disputing any charges prior to *********, but have billed couple of hundred dollars since. Tried calling to speak to someone but no luck.*Christine and Thomas Valentino

GetHuman5379625 did not yet indicate what Google should do to make this right.

How GetHuman5379625 fixed the problem

We are waiting for GetHuman5379625 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5379625 fixes it.
This email address isn't valid

Google

Customer service issue
Reported by GetHuman5379625
Oct 18th, 2020 - 3 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 19822 others
0 customers following this

Timeline

GetHuman5379625 started working on this issue
Oct 18th, 2020 7:02pm