My name is Rita, I am writing his complaint for my brother Tim. Tim googled google ask...

GetHuman5301916's customer service issue with Google from September 2020

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The issue in GetHuman5301916's own words
My name is Rita, I am writing his complaint for my brother Tim. Tim googled google asking for the phone number of customer service for Amazon and was given this number ***-***-****. He calls it and it turns out to be a scammer. My brother Tim thinking he was talking to Amazon told the man that he was being billed for Amazon Prime and he never signed up for it. The person on the other end of the call told Tim that was not a problem and he was there to help him resolve the problem. But first I need some info asked for his bank and what credit card was used. Unfortunately, my brother thinking he was talking to Amazon gave him the info and that piece of......... Was able to scam $***.** from Tim’s bank account on September **, *****Tim has Notified his bank as well as Amazon. *I would like to know how a scammer can use Google claiming to be Amazon with a fake number. Again the * ***-***-****. *I'm am trying to keep this from happening to anyone else. I can't begin to tell you the stress this has caused my brother. He is on a fixed income, and not in good health.* I would appreciate a response!

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Google

Customer service issue
Reported by GetHuman5301916
Sep 26th, 2020 - 2 years ago
Not resolved
Seen by 34 customers so far
Similar issue to 19457 others
0 customers following this

Timeline

GetHuman5301916 started working on this issue
Sep 26th, 2020 12:12am

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