My name is Joshua Mintz. I have tried time and time again to recover my gmail account t...

GetHuman-joshmint's Recover Account issue with Google from August 2020

Help with my Google issue
First: share to improve GetHuman-joshmint's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-joshmint may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-joshmint's own words
My name is Joshua Mintz. I have tried time and time again to recover my gmail account to no avail last year my son passed away and the only pictures that i have are all saved to my gmail account. I can send you my id card and old passwords that i have used in the past I am desperate to recover my child's photos please please contact me and let me know how i can recover my account. The account I am trying to recover is *****@***.com i can send you id, birth certificate and anything you need i can tell you old passwords. Please help me my child's mother went into deep depression and we went through a divorce so all that i have left are my photos can you please find it in your heart to help me. My new email address is *****@***.com my phone number is ********** thank you for your help Joshua Mintz

GetHuman-joshmint did not yet indicate what Google should do to make this right.

How GetHuman-joshmint fixed the problem

We are waiting for GetHuman-joshmint to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Google

Recover Account issue
Reported by GetHuman-joshmint
Aug 27th, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 20845 others
0 customers following this

Timeline

GetHuman-joshmint started working on this issue
Aug 27th 8:00am
GetHuman-joshmint indicated the issue is not fixed yet.
Aug 27th 1:57pm
GetHuman-joshmint indicated the issue is not fixed yet.
Aug 27th 2:00pm