I need to speak with someone on line to resolve my issue. I have live chatted with you...

GetHuman5202082's Refund or Suspicious Charges issue with Google from August 2020

Help with my Google issue
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman5202082's own words
I need to speak with someone on line to resolve my issue. I have live chatted with you back in June, cancelled my subscription. I have an email from you guys to that effect. I sent the info you requested. I had double charges against my account in May and June. Your company replied that someone in my household must have used my card and opened up another acct. There is no one else in my household. I was charged in July and August for this "supposed account" opened by a family member. As of right now, I've been charged $***.** that I do not owe. I did pay $***.** from April ***** through June ***** which I am not disputing. The $***.** is an erroneous charge. I've checked out other posts online and evidently, this has happened to numerous people. I don't want to pay to speak with someone. I am ready to take legal action and I have a lawyer who is willing to do so pro bono. My phone is *** ***-****.

GetHuman5202082 did not yet indicate what Google should do to make this right.

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Google

Refund or Suspicious Charges issue
Reported by GetHuman5202082
Aug 26th, 2020 - 2 months ago
Fixed
Seen by 7 customers so far
Similar issue to 20886 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account

Timeline

GetHuman5202082 started working on this issue
Aug 26th 8:03pm
GetHuman5202082 indicated the issue is not fixed yet.
Aug 27th 12:19am
GetHuman5202082 confirmed the issue is fixed. Hooray!
Aug 27th 3:44am

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