Google Customer Service Issues

On 5/27/[redacted], Google has deducted $54.98 from my checking account without my authorization. I have been attempting to resolve this issue for over an hour. My partner used a photo app, and suddenly Google charged my account without consent. I am confused as to why this happened without my permission. I urgently need to speak with a representative. Additionally, Google keeps contacting me about a nonexistent business, please remove me from your calling list. I have been trying to reach a human for two hours now, if this isn't resolved soon, I will seek assistance from the Massachusetts State Business Department regarding this unauthorized withdrawal from my Bank of America account. You can reach me at [redacted]. I require immediate assistance from a person.

We have an issue with a customer named Metroplex Pool appearing on our page. Our company, Mail Metroplex Pools and Spas, specializes in custom-built Gunite pools. The presence of Metroplex Pool's name in our advertising is causing confusion. To address this matter, please contact me at [redacted] or via email at [redacted] Thank you.

I removed my PSU from this computer to test a new one I am building. After reinstalling it, the OS hard drive crashed, and I had to reinstall Windows 10. When trying to reinstall Google to access my phone and email, I encountered a password issue. I created a new account, but the shortcuts on my desktop do not direct me correctly, and I am unable to access my essential information. I have tried multiple password combinations without success. I experienced a loss of information due to a Microsoft update that prevented me from using my paid Office [redacted] software. I need access to my [redacted] account as it contains crucial data. The phone number provided does not seem to work, and I am unable to reach a human for assistance.

Hello, My mother has been experiencing issues with her Gmail account. An error message keeps appearing: "Fix Error Retrieving Information From Server [DF-DFERH-01]." I tried seeking help online and from Google support, but I was just going in circles. I read a suggestion to delete the Google account and then re-add it. After deleting the account and restarting the phone, I couldn't re-add the account. This situation has locked my mother out of her Gmail and is not accepting the security question answers. I am quite distressed by this. How can I regain access to my mother's Gmail and re-add the Google account on her phone?

I am currently using the only phone linked to my Google accounts, but it keeps showing an error that the device is not recognized. Despite being logged into my email app, it is prompting me to log in again and has not updated since Sunday, June 6, [redacted]. I typically use the same password for all my accounts, but for some reason, it has been saying the password is incorrect. The initial password was "Lohgen354$", which I changed to "[redacted]$Lohgen" yesterday. Now, when I attempt to log in, it continues to indicate an incorrect password. As this is my business email, it is crucial that I regain access to it.

About a month ago, I ordered one white Pixel 3A and two black Pixel 3A smartphones. I successfully received the white one, but then I was asked to verify my order via email by sending pictures of my license and credit card. After complying, I later received an email stating that my order for the two black phones was canceled due to verification issues. This is frustrating as I had been waiting for a month for these phones to arrive next week. The email suggested reordering, but I am hesitant to do so without understanding why my verification was unsuccessful. Can someone please clarify what went wrong with the verification process?

On April 1, [redacted], at 12:11 pm, a post was made by John Early on NBC29 regarding Laura Agudelo Saavedra being charged with Malicious Wounding and Strangulation. However, Laura was actually cleared of these charges by the court the following day. It is known that online reputation issues can have serious consequences for individuals. Could you kindly consider removing the content in question? Thank you, Luis Vicente Agudelo

On April 1, [redacted], a post was made on NBC29 by John Ealry regarding Laura Agudelo Saavedra being charged with Malicious Wounding and Strangulation. However, Laura was released by the court the next day without facing these charges. Online reputation can have a significant impact on someone's life. Can you please assist me in removing the Google link to this notice? Best regards, Luis Vicente Agudelo

Hello, I'm Kevin K., a dentist and the owner of Kevin A. Kaviani, DDS, PA/Kaviani Family Dental/Kaviani Modern Dentistry since [redacted]. We recently updated our website after relocating last summer. I noticed when responding to a Google review that my sister, Afshan K., is listed as the "owner," which is incorrect. She works part-time with me as a dentist. I'm unsure why her name is displayed as the owner on Google. I need assistance in fixing this issue but am unsure of the steps to take. Thank you for your help.

I am experiencing some concerning issues with my email account. Recently, I have noticed unauthorized access to my social media, bills, and other important accounts. This situation has escalated since my phone broke, and I had to switch devices. Additionally, there seems to be unusual activity on my Instagram and Facebook accounts. I am also puzzled by some data transfer between my computer and one that previously belonged to my late mother, which others find hard to believe. These incidents have had severe repercussions on my life, leading to job loss, relationship strain, and even the risk of being kicked out of my home. The messages I receive appear encrypted, and there have been mix-ups with phone numbers and email accounts. I am desperate to understand what is happening and regain control of my digital life. Your assistance in resolving this matter would be greatly appreciated. Thank you.

Subject: Assistance Needed with Gmail Account Recovery To the concerned party, I am following up for the second time regarding the recovery of my family's Gmail account. I previously reached out on May 5 and requested an update once the issue was resolved. However, as of today, June 12, I have yet to receive any communication or see a resolution to this matter. Simply put, I am eager to regain access to our family emails on my Lenovo IdeaPad S145. If this matter remains unresolved by the end of next week, we will have no choice but to terminate our account with Google and seek services elsewhere. Sincerely, Barbara K.

I have had troubles with my email addresses over the last 2 years due to my ex-girlfriend invading and taking over them. Despite contacting Google multiple times for help, I have had no success in recovering them. I urgently need access to either zensemger or gregoryjamesmartinez emails, which were created consecutively. Please restore these accounts immediately as one of them contains critical information I need from an email sent to the Nebraska Dept of Labor in late March. I have tried various recovery methods like securing and two-step verification, which have not helped. My situation is urgent, and without this email, I am facing financial difficulties as a single dad with a teenager to support. Your prompt assistance is greatly appreciated.

I want to address an issue regarding Google receiving numerous complaints from individuals requesting advertisers to cease support for those with conservative or libertarian views. My concern lies in Google's response to these complaints, as they seem to be removing advertiser support for individuals with such opinions. This practice infringes upon individuals' right to free speech, which is both illegal and unethical. It is concerning that Google is actively participating in limiting individuals' freedom of expression based on complaints. I urge Google to reconsider these actions and uphold the principles of free speech. Thank you, Michelle Hill.

I operate a business titled "MZ Enterprises LLC DBA: Circuit Breaker Solutions/Key Power Solutions." My Google registration is under the company name using the email "[redacted]" Despite sharing the same location and phone numbers with a prior company called "CIRCUIT BREAKER SOLUTIONS," it's a different LLC owned by Nathaniel Hansen. Nathaniel has no ownership or employment relationship with my company. Even though I own the trading rights to the name "Circuit Breaker Solutions" through written contract and NV State and County registration, Google is not recognizing my business during the verification process. The system is prompting ownership transfer from Nathaniel, whom I am not affiliated with in any way. I am hoping to resolve this matter promptly.

I am subscribed to Google Music, and my payments are automatically deducted from my bank account using my debit card. Recently, on June 16th, my bank contacted me due to unauthorized purchases on my account, and they canceled my debit card. I will receive a new one in 4-7 days. If there are any payment issues due to this, please inform me. I have a temporary card to use until the new one arrives. I hope this won't affect any scheduled payments for July. Also, I have noticed an issue with the password reset process; it frequently shows my password as invalid, leading me to reset it often, which is frustrating.

After my phone's repair, I lost my contacts and emails. Despite backing them up, I can't seem to recover them. I am in need of accessing my Google account for my Gmail and have followed all the guidelines provided by Google. I forgot my password and attempted to recover it through the process, but I am not receiving the questionnaire page on my phone. This is a significant issue for me as I am without my contacts and far from home. I need to regain access to my email urgently and would prefer assistance via text message rather than email in resolving this matter. Your prompt help is greatly appreciated.

I need assistance regarding a potential scam. I was instructed to purchase Google Pay gift cards to cover taxes and duties on a package from overseas. The courier claimed the cards were invalid, leading me to realize this might be a scam. The store where I bought them couldn't refund all, as only 3 were unused. They suspect it's a scam too. I need your help to get a refund for the remaining 7 cards totaling $[redacted]. Please reach out to me at [redacted] for further information. Thank you for your anticipated assistance with this issue.

I recently bought a new laptop and used my Gmail address during setup. However, I wish to delete emails from the new computer after reading them but keep them on my Desktop in the office. This is how I managed it in California using Verizon to clear unnecessary emails from my husband's work computer. Any tips on how to set this up with Windows 10?

I'm having an issue with Google Voice for iPad where calls are going straight to voicemail when my linked phone is off, despite having call forwarding disabled. The only notification I receive is via email. This is causing a lot of inconvenience and frustration. I need urgent assistance with this problem. I've been struggling with Google Voice ever since it launched, and it seems to be getting less functional over time. I would appreciate guidance on how to ensure that calls come through the Google Voice app instead of automatically being sent to voicemail when my linked phone is inactive.

I purchased a saddlebag bracket kit from a business called TEEOPO on your platform on June 9, [redacted], with order number #[redacted]. The address provided is [redacted] Fairgrounds Memorial Pkwy, Ithaca, NY [redacted], United States. I have been unable to reach them by phone, and when I attempt to email, I receive an error message advising me to try again later. I am concerned about the legitimacy of this business and would like to inquire about the status of my order. I understand the usual delivery time is 8 to 10 days, but it has now been 2 and a half weeks, which seems excessive. I prefer not to purchase the same item elsewhere only to end up with two, so any information on the progress of my order would be greatly appreciated.