Hi, I am an exchange student in Chile from the US and bought a google pixel *xl in the...

GetHuman4271909's customer service issue with Google from January 2020

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The issue in GetHuman4271909's own words
Hi, I am an exchange student in Chile from the US and bought a google pixel *xl in the US around two years ago. I recently got a push notification to update my device to the official android **, since I had the android ** beta version running on my phone no problem before. (just some random crashes every once in a while). When I did this yesterday (*******) I just had to restart my phone that was it, to finalize the update. But it got stuck in a loop where it showed the google logo and a small bar underneath it with a sliding grey bar. It's been like this for over ** hours, even after trying a a restart by holding the power button w*wo volume buttons down until the phone vibrates and then boots up again to just do the same thing and get stuck in a loop. I looked online for and answer and I seems like lots of people have had or are having this problem. hope this is a quick fix, because I rely on this thing a lot down here. Hope I get a response and fix soon. Thanks in advance

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Google

Customer service issue
Reported by GetHuman4271909
Jan 20th, 2020 - 9 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 38011 others
0 customers following this

Timeline

GetHuman4271909 started working on this issue
Jan 20th 5:06pm