I had to reset my phone. I can't get into my Google account because I don't remember my...

GetHuman4155722's customer service issue with Google from December 2019

Help with my Google issue
The issue in GetHuman4155722's own words
I had to reset my phone. I can't get into my Google account because I don't remember my password. I need help with this ASAP...can't move forward with my phone until this is done.

GetHuman4155722 did not yet indicate what Google should do to make this right.

How GetHuman4155722 fixed the problem
I removed my Sim card from my phone and put it in another phone just in order to retrieve my G- CODE and it worked. I was excited to get back into my phone. (my everything is in my phone)
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Google

Customer service issue
Reported by GetHuman4155722
Dec 26th, 2019 - a year ago
Fixed
GetHuman4155722 shared how to fix
Seen by 6 customers so far
Similar issue to 37535 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account

Timeline

GetHuman4155722 started working on this issue
Dec 26th, 2019 8:46pm
GetHuman4155722 confirmed the issue is fixed. Hooray!
Dec 27th, 2019 3:52pm

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