I can't get into my account.*My phone crashed during update...data lost.*Now I’m trying...

GetHuman-jricono's Recover Account issue with Google from December 2019

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-jricono's own words
I can't get into my account.*My phone crashed during update...data lost.*Now I’m trying to install on my new phone.**All the information I am providing is correct...I’m positive.*This is amazingly ******* frustrating....**How about a call from a human..instead of a lecture about how seriously you take security?**John Riconosciuto ******@***.com*THIS IS MY ACCOUNT***** ********THIS IS MY PHONE ***I can’t recover my data(passwords)**For some reason you don’t recognize my phone*account..**THEY ARE CORRECT!**I need a HUMAN TO CALL ME!

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Google

Recover Account issue
Reported by GetHuman-jricono
Dec 23rd, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 37560 others
0 customers following this

Timeline

GetHuman-jricono started working on this issue
Dec 23rd, 2019 11:44pm
GetHuman-jricono indicated the issue is not fixed yet.
Dec 24th, 2019 3:57am
GetHuman-jricono indicated the issue is not fixed yet.
Dec 24th, 2019 2:02pm

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